Looking for more information on our online banking and other remote services? Look no further, Friend. You've come to the right place.
Check out our features and FAQs, and if you don't see what you're looking for then get in touch, ok?
It’s easy!
You can do that in a few easy clicks!
If you’ve forgotten your Password and can’t login, just enter your Username, select “Forgot Password” and follow the prompts to reset it.
You can do that in a few easy clicks!
There's are several different browsers, and several different versions of those browsers. So, to find out where your browser stacks up, check out this handy-dandy guide! (PDF)
Easy Peasy! When logged in, click on Bill Pay to enroll and then it will walk you through the process to start a Payee.
Good question! You’re right, that’s the way a lot of websites work. Our online banking, though, will let you know your session is about to time out and then log you out after 30 minutes, even if you’ve been active in the site.
The great news is that this additional security means less risk if you drop your smart phone or forget to logout of a public computer.
Beginning with the September 2026 statement cycle, Simplicity Credit Union will be transitioning to a new statement and notice delivery platform.
What you need to know:
What is changing with statements?
We are updating our eStatement system to improve security, reliability, and your online banking experience. As part of this change, members who currently receive eStatements will need to re-enroll in the new system to continue receiving statements electronically.
Why do I need to re-enroll?
Re-enrollment is required because of updates to our statement delivery platform. This helps ensure your preferences, contact information, and electronic delivery settings are properly connected to the new system.
When do I need to re-enroll?
You should complete your re-enrollment by September 30th, 2026, to avoid interruptions in electronic statement delivery. We encourage members to enroll as soon as possible once enrollment becomes available.
How do I enroll in eStatements?
Once completed, you'll be enrolled in eStatements.
Can I still receive paper statements?
Yes. Members who prefer paper statements may continue receiving them, subject to any applicable account requirements or fees. Refer to your account disclosures for details.
Can I get eStatements and paper notices?
Yes. You may receive electronic statements while continuing to receive certain required notices or correspondence by mail. Available delivery options may vary depending on the document type.
Where do I find my statements?
After enrolling, you can access your statements by logging in to Online Banking or Mobile Banking and selecting Statements/Documents from the menu.
What if I forgot to enroll?
If you miss the enrollment deadline, your statements may be delivered according to your account's default delivery method until you complete enrollment. You can enroll at any time through Online Banking.
Will I lose access to old statements?
No. Previously available statements will remain accessible according to our statement retention policy. Access may vary depending on the statement date and system conversion timing.
How many statements are available online?
Members can access up to 18 months of statement history online. Availability may vary by account type.
How do I update my email?
Log in to Online Banking and navigate to Profile, Settings, or Contact Information. Update your email address and save your changes. Keeping your email current ensures you receive important notifications.
How do I opt out?
You can opt out of eStatements at any time by updating your statement delivery preferences in Online Banking or by contacting us for assistance.
Are tax forms included?
Yes. Eligible tax documents, such as year-end tax forms, may be available electronically through the same Statements/Documents section. Availability depends on the form type and your enrollment preferences.
How will I know when a statement is ready?
When a new statement becomes available, we'll send a notification to the email address associated with your account. Be sure to keep your email address up to date.
Who do I contact for help?
If you need assistance with enrollment, statement access, or updating your preferences, please contact:
Simplicity Credit Union
Phone: 844-769-2667
Email: info@simplicity.coop
Welcome to banking in your pajamas! Online banking allows you to
All from the comfort of your own home.
Your finances have never been easier to access. Mobile banking allows you to
Wherever you are, anywhere in the world. Download our mobile app.
Deposit checks fast with your mobile phone.
1Our app is free, but standard rates and fees may apply from your wireless carrier.
Bill Pay lets you set up and manage your life. Schedule and automate payments for credit cards, utilities, mortgage and most everything while saving the time and cost of writing out and mailing checks.
Sign up through online banking.
SavvyMoney Credit Score & Report gives you daily access to your credit score, credit score simulator, special credit offers, and more.
Find out more or sign up through online banking and look for Credit Score & Report.
Reduce clutter and save a tree with eStatements. And keep your personal information secure by keeping it out of your mailbox.
Sign up today through online banking.
Need a convenient way to send and receive money with friends, family, and other people you trust?
