Contact Us
As of Wednesday, March 18th 2020, all Simplicity CU locations, including our branches and Mortgage Centers, will close to lobby traffic until further notice to protect the health of our members and team. Locations with drive-thru access will continue to handle inquiries and transactions through those drive-thrus only.
What to Do When We're Here
Call Us
Text Us
Please do not send personal information (such as SSN or Account #'s) through text. Some requests may need to be handled over the phone.
Login to the Zix Secure Message Center below to send confidential information:
Zix Secure Message CenterDebit Card - Lost, Stolen, or Card Declined
Call us at 844.769.2667
Credit Card - Lost, Stolen, or Card Declined
Call us: 1.855.309.0372
Let us know your travel plans by calling, stopping in, or logging in and sending us a message through your online banking.
What to Do When We're Not Here
Call Us
Text Us
Please do not send personal information (such as SSN or Account #'s) through text. Some requests may need to be handled over the phone.
Login to the Zix Secure Message Center below to send confidential information:
Zix Secure Message CenterDebit Card - Lost, Stolen, or Card Declined
After Hours: 844.202.5074
Credit Card - Lost, Stolen, or Card Declined
After hours: 1.855.309.0372
Let us know your travel plans by logging in and sending us a message through your online banking.
We have night drop depositories available at our Marshfield Upham St., Neillsville and Stevens Point Hoover Rd. locations.
Electronic mail is not secure, and confidential or personal information (such as account numbers) should not be communicated in this manner.